FAQ

Frequently Asked Questions

how quickly will I receive my order?

each jewel is handmade-to-order; all orders ship from Aanyeh within 2-5 business days of the date you ordered. if you are sending us your sand or earth element, your order will be shipped within 2-3 business days of the receipt of your element. a “haste” order processing is available for an additional aed 30 charge and guarantees it shipped within 1-3 business days depending on your location.

what is “haste order”?

haste order” is priority delivery ordering process. we will hand craft & ship your order in 3 business days instead of the standard 3-5. rush is available to select at check out for an additional 30 If you need your order by a certain date, please feel free to add the date in your order comments and we will do our best to accommodate.

i just submitted and order, can i change it?

If you would like to change your order, please contact us immediately at 0528133066 and/or email us at wish@aanyeh.com Any changes requested after 2 business days may not be able to be accommodated.

what is an earth element?

earth elements are carefully picked: (not limited to) beach sand, other iconic locations sand, power stones, rocks, flower petals, and very special natural elements from all over the world.

can i choose the sand or earth element in my Aanyeh jewel?

yes of course, in the ordering process, you will be asked to choose the filling before you check out.

do you offer gift wrapping?

yes of course, we have special wrapping for each occasion, tell us about the occasion and the name of gifted person, and we will deliver your wrapped gift.

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